Frequently Asked Questions
Everything you need to know about shopping with Minga London.
How long does shipping take and how much does it cost?
We ship worldwide! Standard UK delivery typically takes 2-3 business days, while international shipping can take 5-10 business days depending on your location. Shipping costs are calculated at checkout based on your order weight and destination.
What is your return policy?
We offer a 30-day return policy from the date you receive your order. Items must be in their original, unworn condition with all tags attached. Please note that return shipping costs are the responsibility of the customer unless the item is faulty.
How do I know which size to choose?
Each product page includes a detailed size guide to help you find your perfect fit. Since many of our styles are designed with an oversized or vintage fit, we recommend checking the specific measurements provided before purchasing.
Are your products ethically made?
Yes! We take pride in our production process. All Minga London clothing is designed and manufactured in our own factory in Portugal, ensuring fair wages, safe working conditions, and high-quality craftsmanship.
Can I cancel or change my order after it has been placed?
We aim to process orders as quickly as possible. If you need to make a change, please contact our support team within 1 hour of placing your order. Once an order has reached the packing stage, we are unable to make further modifications.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, Google Pay, and 'Buy Now, Pay Later' options like Klarna and Clearpay.